Privacy Policy

1. Introduction

Welcome to the Romanian Hospitality Awards (RHAwards) App. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app.

By accessing or using the RHAwards App, you agree to the terms outlined in this Privacy Policy.

Our website address is: https://awards.hospitalityculture.ro.

2. Information We Collect

2.1 Information You Provide

We may collect the following types of personal information when you use the app:

• Account Information (name, email address, profile details)
• Voting Data (jury members’ votes and related data)
• Communication Data (messages, feedback, or inquiries you send us)

2.2 Automatically Collected Information

When using the app, we may collect certain data automatically, including:

• Device Information (device model, operating system, unique identifiers)
• Usage Data (interactions with the app, pages visited, features used)
• Log Data (IP address, time of access, app crashes, and error reports)

3. How We Use Your Information

We use the collected data to:

Comply with legal obligations

Enable jury members to submit votes securely and fairly

Display awards, nominees, and winners to the public

Improve the functionality and user experience of the app

Ensure the security and integrity of the voting process

Respond to inquiries and provide customer support

4. How We Share Your Information

We do not sell, rent, or trade your personal data. However, we may share information:

To protect our rights, safety, and security, or that of our users

With service providers that help us operate and maintain the app

When required by law, court orders, or legal processes

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no digital platform can guarantee absolute security.

6 . Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Restrict or object to the processing of your data
• Withdraw consent where applicable

To exercise your rights, please contact us at contact@hospitalityculture.ro.

7. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Voting data may be retained for transparency and audit purposes but will not be disclosed without proper authorization

8. Third-Party Links

The app may contain links to external websites or services. We are not responsible for their privacy practices. Please review their policies before providing any personal data.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted within the app, and we encourage you to review it regularly.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

CONTACT PAGE